Image by Rey Seven

Terms & Conditions

Please see below our terms and conditions for orders, delivery, plant pictures and handling fees. For any other queries not listed you're welcome to contact the office on 021 785 3587/97.

Orders

  • The buyer is responsible for ensuring accuracy of an order placed.

Delivery
 

  • Plants are delivered to the easiest drop off point on site.
    Please ensure you have sufficient staff to move the plants to where they are required on site.
     

  • Any date or time given for delivery is an estimate only and Induli Wholesale Nursery is entitled to change the delivery if need be.
     

  • Risks of the goods shall pass to the buyer when the goods are delivered to or collected by the buyer, agents or transport company. Plants have no guaranteed survival and its up to the buyer to take care of the plant once delivered.
     

  • Any complaints should be made immediately and stated on the delivery note or within 24 hours.
     

  • Once plants have been pulled out and loaded, handling fees will be charged for any cancellations or changes to your order

Pictures
 

  • All pictures sent or reflected on our website are used as a reference only, you are not guaranteed the plant in the picture. It is impossible to pull out a plant for every client requesting a picture. If you want a specific plant, we will do our best to fulfil your needs otherwise please visit our nursery and select your own plants.
     

  • Descriptions on our website and availability lists are used as a guidance only and colours may vary due to time of year.
     

  • The condition of the plant may vary depending on the time of year, weather and growing conditions

Handling Fees
 

  • Plants are delivered to the easiest drop off point on site. Please ensure you have sufficient staff to move the plants to where they are required on site.
     

  • Once plants are a confirmed order and being held by Induli Wholesale Nursery, it becomes the property of the buyer and may not be cancelled.
     

  • Account holders’ must pay upfront for plants to be held over prolonged period of time.
     

  • Once plants have been pulled out and loaded, handling fees will be charged for any cancellations or changes to your order